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Privacy Policy

The Gray Team ("we", "us" or "our") operates the website (hereinafter referred to as the "service"). This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our service and the choices you have associated with this data. We use your data to provide and improve the service. By using our services, you agree to the collection and use of information in accordance with this policy.DefinitionsServiceThe service is the website operated by The Gray TeamPersonal InformationPersonal information refers to information about an identifiable individual.Collection and Use of InformationWhen using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Information"). Personally identifiable information may include, but is not limited to:- Email
- Last name and first name
- Address, state, province, postal code, cities
- Cookies and usage dataWe may use your personal information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You can refuse to receive all or part of these communications by contacting us.We may also collect information about how the service is accessed and used ("Usage Data"). This usage data may include information such as your computer’s Internet protocol address (for example, IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, time spent on these pages, device identifiers and other diagnostic data.We use cookies and similar tracking technologies to track the activity of our service and we retain certain information. Cookies are files containing a small amount of data which may include a unique and anonymous identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used, such as tags, tags and scripts to collect and track information, as well as to improve and analyze our service.Examples of cookies we use:- Session cookies. We use session cookies to operate our service.
- Preferably cookies. We use cookies preferably to remember your preferences and various parameters.
- Security cookies. We use security cookies for security purposes.You can ask your browser to refuse all cookies or to indicate when a cookie is sent. However, if you do not accept cookies, you may not be able to use certain parts of our service.Third-party ServicesOur client website uses the following third-party services for analytics, advertising, and security:- Google Analytics: Used for tracking and reporting website traffic
- Google Ads Retargeting: Used for advertising
- Cloudflare: Used for security and performance
- Facebook Pixel Tracking: Used for tracking website conversions and advertisingThese third-party services may use cookies and similar tracking technologies to collect information about your activity on our website. We have no control over and assume no responsibility for the content, privacy policies or practices of these third-party services. You are encouraged to review the privacy policies of these third-party services to understand their data collection and use practices.Data TransferYour information, including your personal information, may be transferred to and stored on computers located outside of Canada. If you live outside of Canada and choose to provide information to us, please note that we transfer data, including personal information, to Canada and process it there. Your consent to this privacy policy, followed by your submission of such information, represents your agreement to this transfer.The Gray Team will take all measures reasonably necessary to guarantee the secure processing of your data, in accordance with this privacy policy, and no transfer of your personal information will be made to an organization or a country, unless adequate controls are in place, including security of your data and other personal information.Disclosure of DataThe Gray Team may disclose your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws. We may disclose your personal information in the following circumstances:- To comply with a legal obligation
- To protect and defend the rights or property of The Gray Team
- To prevent or investigate possible wrongful acts related to the Service
- To protect the personal safety of service users or the public
- Protect against legal liabilityData SecurityThe security of your data is important to us, and we have implemented reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.Children's PrivacyOur service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children under 13 without verification of parental consent, we take steps to remove that information from our servers.Changes to this Privacy PolicyWe may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.Contact UsIf you have any questions or concerns about this privacy policy, please contact us at [email protected]